We are one of the India's established & leading KPO delivering outsourcing services of any complexity to clients worldwide. We are in IT business since 2006 and now we have a strong team of 25+ skilled experienced IT experts. Our customers are companies of all sizes ranging from start-ups to large enterprises who realize that they need a professional internet solution to generate revenue streams, establish communication channels or streamline business operations..
Whether you need to do Online of Office Data Entry for any of your Data, Data Processing for your Business Records, Data Conversion for your files in any format, SEO/SEM for your Website, Website Design or Development, Logo Designing, Website Layout Designing, Banner Design or Graphics and Animation or Complex Multi-tier Internet System Development or Custom Programming using latest technologies and industry trends or the whole Brand Designing, we have required experience and expert professionals to do it all.
We have a full-cycle development process from requirements definition and specification, architecture design, coding, testing and validation to product maintenance and support. Depending on your specific requirements our experts will take you step by step through each phase of solution development providing you with a sound advice on technology and application options.Having many years of experience in providing outsourcing services-solutions and having completed many projects in different domains we have built a large database of knowledge that enables us to deliver the right solutions that address the needs of clients..
Ashish handles all the tasks, e.g. communicating with destination clients, getting the project, motivating the team, getting the ideas and executing them. All marketing Strategies, internal decisions important tasks are looked after by him.
Working as a Online Marketing & Social Media Manager, Biren handles and communicates with all the project related stuff. Biren sees to the key thing to the related projects under him.
Working a Chief Operating Officer, Leena serves SevenOutsource With her unmatched knowledge of getting things done on time. She keeps her mind the relevant key points to be taken care of for any project.
Khyati handles all the tasks related with RFP Posting, Procrement, Bids. She is responsible for all the RFP postings
While it’s important for every organization to establish the right culture, it is absolutely critical for BPO providers. Well-defined processes are important in our business, but because well-informed judgment also plays a crucial role in client transactions, the right people are of the utmost importance. These practices result in:
Hiring the Best and Brightest: Employees are attracted to us with generous benefits, family-like atmosphere, and stimulating work environment. This, coupled with our strict multi-step screening procedures, allows us to select only the “best of the best”. Our agents are typically college graduates, and less than 10% of applicants receive offers.
Results-Focused Employee Development: We hold employees to high performance standards, and often our internal standards exceed our client Service Level Agreements (SLAs). Low performers receive targeted coaching and training, and if performance doesn’t improve, employees are counseled out. In addition, all employees have access to real-time performance data.
Highly Motivated, Innovative Employees: Our employee stock ownership rate is one of the highest in the offshore BPO industry. This, coupled with our open, non-hierarchical work environment and frequent rewards/recognition for performance, creates highly motivated and innovative employees.
Strong Employee Retention: High turnover is a problem in much of the BPO industry. Our attrition rates are well below industry average in India thanks to our unique company culture. Our lower attrition rates ensure a knowledgeable workforce, deeper domain expertise on the front-line and longer-tenured team leaders.
Our backgrounds in management consulting and a variety of other industries allow us to focus on understanding your needs rather than convincing you to adopt a “one size fits all” approach to BPO. As a client, you can expect flexibility along three dimensions. First, we are flexible and creative with regard to pilots and contracts. We will gladly work with you to develop a risk free pilot on the front end, and our contracts often feature gain sharing/creative pricing, risk sharing (e.g. significant penalties for missing SLAs), and/or the establishment of high volume variance thresholds. Second, our staffing models allow for rapid project ramp ups, the ability to handle overflow, and the design of small, nimble teams. Finally, we are flexible with regard to learning with our customer partners. We share newly developed innovations and enjoy exploring 0proof-of-concept experiments with our clients.